Customer satisfaction is our priority.

Returns are accepted only under the following conditions:

  • Incorrect product delivered
  • Manufacturing defect
  • Product damaged during transit
  • Missing items in the package

Return Request

Return requests must be submitted within 7 days of delivery.

Return Conditions

Products must:

  • Be unused
  • Be in original packaging
  • Include all accessories and documentation
  • Include the original invoice

Non-Returnable Products

Returns will not be accepted for:

  • Used or installed products
  • Products damaged due to improper installation
  • Products damaged through misuse or negligence
  • Customized or special-order products

After inspection, eligible returns will be processed according to our Refund Policy.

Refunds are initiated only after the returned product has been inspected and approved.

Refund Eligibility

Refunds are applicable only for:

  • Approved returned products
  • Cancelled prepaid orders before dispatch
  • Orders that cannot be fulfilled by us

Refund Timeline

Approved refunds are processed within 7–10 business days through the original payment method.

Shipping Charges

Shipping charges are generally non-refundable unless the error occurred on our side.

Delayed Refunds

If you have not received your refund after the processing period, please contact us with your Order ID.